Hallucinations undermine trust in enterprise agents. Work IQ, grounding, guardrails, and topic design offer a practical way to reduce the risk.
Le Prompt
Agentic AI, orchestration, governance, and technical leadership.
By Mathieu Moquin.
Featured

- Reducing Hallucinations: Building Reliable Copilot Studio Agents with Work IQ in 2026July 27, 2026
Hallucinations undermine trust in enterprise agents. Work IQ, grounding, guardrails, and topic design offer a practical way to reduce the risk.
All articles
Reducing Hallucinations: Building Reliable Copilot Studio Agents with Work IQ in 2026July 27, 2026- Why So Many IT Projects Still Fail in Small and Mid-Sized CompaniesSeptember 10, 2025
IT projects in smaller companies rarely fail for lack of technology. They fail for lack of clarity, vision, and steering. Three recurring traps, and how to avoid them.
- Chrome, Competition and Your Data: What Smaller Companies Should Adjust NowSeptember 3, 2025
Regulators now favour openness and portability over breakups. In practice, that changes what your vendor contracts need to guarantee. A 90-day plan.
- Why So Much Enterprise Software Fails (and How to Avoid the Trap)July 2, 2025
Only 31% of IT projects are considered successful. The problem is almost never the technology: it's a project built backwards, where the tool comes before the need.
Becoming Bulletproof: The CIO as Information StrategistJune 5, 2025Information is either a weapon or a shield. What intelligence work teaches the CIO about vigilance, preparation and governance, at a moment when AI amplifies both.
- AI Is a Turning Point for Management, Not Just for TechnologyMay 1, 2025
The real work isn't technical, it's managerial. AI is a mirror held up to your management maturity: governance, alignment, and how you lead change.
The Silent Leak in Your Profits: What Digital Debt Costs a Growing CompanyApril 15, 2025Digital debt appears on no balance sheet, yet it eats your margins. For a 50-person company the annual bill easily passes $980,000. How to read it, and reduce it.
- Is Your Company Ready for Digital Transformation?February 17, 2025
Most aren't. Four classic traps, the maturity frameworks that already exist, and the case for a fractional CIO when a full-time hire isn't realistic.
- How Smaller Companies Can Hold Their Ground in an Uncertain Geopolitical ClimateJanuary 22, 2025
Tariff threats hit exporters' margins directly. AI isn't a miracle fix, it's a competitiveness tool that needs solid foundations to deliver a real return.
- Using AI to Understand Customer Conversations: A Sentiment Analysis PipelineDecember 17, 2024
Surveys and reviews capture a fraction of how customers actually feel. A sentiment pipeline turns every support conversation into a measurable signal, and shows where interactions turn.
- Single-Agent or Multi-Agent: Which Architecture for Your Conversational AI?December 6, 2024
The architecture choice directly affects performance, scalability and cost. The two aren't opposed: a single agent is often the first step toward a multi-agent system.